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In the world of healthcare, Heartbase is a leading provider of cardiac database and reporting solutions for hospitals. They are also a beacon of innovation, leveraging technology to redefine patient outcomes. The Heartbase hbAnalytics platform offers a powerful tool for data visualization as it dives deep into cardiac data. But behind the scenes, another player has been instrumental in driving Heartbase’s success – PMsquare.
Describing the role of PMsquare in Heartbase’s operations, Stephen Gawrit, Vice President of Sales and Marketing at Heartbase, stated, “In terms of what PMsquare provides to Heartbase in the services that they contribute to, I honestly can say that they are an extension of our team, and they’re involved in every aspect of our hbAnalytics platform.”
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Overcoming Challenges with PMsquare
Heartbase’s journey towards comprehensive analytics was not without its challenges. As Gawrit explained, “We had a lot of limits in our standard reporting, and when it came to segmentation being a big one, right, it was a little cumbersome to get from that network level to the patient level, and that was one of our big hurdles that we wanted to overcome.”
Recognizing the need for deeper insights, Heartbase created hbAnalytics with the help of PMsquare. This dynamic platform offers real-time dashboards and visualizations, empowering hospitals to monitor quality indicators and track patient outcomes with unparalleled precision. PMsquare played a pivotal role in this endeavor, not only building the original models and dashboards but also architecting the ETL process, designing the database, implementing stringent security measures, and overseeing installations.
“hbAnalytics is really kind of a critical piece, and it was something that we very much needed to develop and have as part of our competitive edge in the marketplace, which is who we’ve partnered with on PMsquare and as our main driver for dashboards and visualizations,” he said. PMsquare’s expertise ensured a seamless integration of data sources and fortified the platform’s foundation.
“In terms of PMsquare’s impact on our analytics journey, I would say they are the journey. I feel like we had started, [but] it really didn’t take off until we engaged with PMsquare”
— Stephen Gawrit, VP of Sales and Marketing, Heartbase
PMsquare: A Key Driver in Heartbase’s Analytics Journey
PMsquare’s commitment to excellence stretches beyond technical proficiency. Comprehensive training was provided to Heartbase’s team, ensuring they were proficient in utilizing the hbAnalytics platform to its fullest potential. Additionally, as Heartbase’s needs evolved, PMsquare remained agile, assisting in the implementation of extra functionalities to meet emerging requirements.
Gawrit credits PMsquare as the driving force behind the development and success of Heartbase’s hbAnalytics platform. “In terms of PMsquare’s impact on our analytics journey, I would say they are the journey. I feel like we had started, [but] it really didn’t take off until we engaged with PMsquare,” he said.
PMsquare’s role in this success story transcends that of a traditional vendor. The expertise and collaboration seamlessly integrated with Heartbase’s operations, from developing new dashboards to offering technical support and guidance on IBM Cognos.
The key to PMsquare’s success in this partnership, according to Gawrit, lies in the staff and expertise. “The methodologies and approaches that PMsquare uses when it comes to working with Heartbase, comes down to their staff, and that level of expertise is really unparalleled in the industry,” he said.
The impact of the Heartbase – PMsquare partnership extends far beyond analytics. From clinical success—evident in positive client feedback and improved patient outcomes—to financial growth, PMsquare’s contributions have been instrumental at every step of the journey.
A Partnership for the Future
Reflecting on the impact of PMsquare on Heartbase’s operations, Gawrit said, “Our analytics took a huge leap, and they’ve been absolutely instrumental in the success and development, and continued improvement to our hbAnalytics platform.”
He did not hesitate to recommend PMsquare to others seeking a similar transformative impact on their analytics journey. “Would I recommend PMsquare? Yes, wholeheartedly, 100% recommendation. You’re not [going to] go wrong when it comes to their desire to continue to improve your product and improve that relationship, and they’re one of the best partnerships that we’ve had,” Gawrit concluded.
Conclusion
This case study is a testament to the power of a strong partnership and shared vision for an impactful analytics solution. PMsquare’s engagement with Heartbase underscores the value brought to their clients through deep expertise and commitment to continuous improvement. Together, PMsquare and Heartbase continue to push the boundaries of what is possible, unveiling new opportunities to improve cardiovascular care and patient outcomes.
Do you have questions regarding how PMsquare can help your organization take your data analytics to the next level? Contact us today!
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