IBM Watson Assistant

Deliver self-service answers and actions automated

In this digital age, customer expectations are evolving. Customers aren’t looking to chat, they want fast, accurate answers and solutions to their problems. And they expect you to take immediate action to make that happen. Businesses must transform customer operations to meet these expectations.

IBM watsonx Assistant from PMsquare is an enterprise-ready conversational AI platform designed to help companies overcome the friction of traditional support and deliver exceptional customer care with AI. watsonx Assistant offers world-class natural language AI technology designed to understand customer needs the first time, an omnichannel experience that spans across any application, device or channel, and an intuitive user experience that empowers users to build and maintain AI-powered virtual agents without writing a line of code.

IBM watsonx Assistant leverages world-class natural language AI technology to identify customer needs, and deliver fast and accurate answers and actions to customers across any device or channel

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Learn why IBM has been named a leader in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms.

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